That means no more emails slip through the cracks!
Stop letting emails get lost in your CSRs’ private inboxes. Shared Team Email allows you to collaborate with other team members on emails and route them accordingly so nothing slips through the cracks.
“Having an email channel allowed us to receive our voicemails into our Message portal, CSR’s love it!”
– Service Company Solutions Customer
Your team will receive an email address in SW Messenger branded for your company. It will look something like this:
Start new email conversation or reply to incoming emails.
You’ll be able to place YourCompanyName@sw.care email address in any third party sites that you receive email notifications from.
Once an email hits your team inbox, you’ll be able to claim, reply or assign it to the right person. No more missed or lost emails.