Shared Team Email

Collaborate on emails with your whole team. That means no more emails slip through the cracks!

collaborate on team emails

The most efficient way to manage company emails.

Stop letting emails get lost in your CSRs’ private inboxes. Shared Team Email allows you to collaborate with other team members on emails and route them accordingly so nothing slips through the cracks.

team email is perfect for...

How your team email works

Your team will receive an email address in SW Messenger branded for your company. It will look something like this:

YourCompanyName@sw.care

So customers and other contacts will always know who the email is coming from.

You’ll be able to place YourCompanyName@sw.care email address in any third party sites that you receive email notifications from.

This includes Angie’s List, Home Advisor, Facebook, and more. All of these notifications will¬† be sent to your team email address so they get routed to the right person.

You can set YourCompanyName@sw.care email address as the notification email for company website form submissions.

Anytime a person fills out a contact or schedule service form on your website, the notification will go straight to your team inbox.

Once an email hits your team inbox, you’ll be able to assign it to the right person. You can set up rules to automate routing, or you can handle it manually.

Team Email helps manage all your inbound messages in one place. Assign the email or communicate with your team right inside the conversation. No more forwarding or copying required.

Create outbound emails so your whole team can take care of the reply in a timely manner and nothing gets lost in the shuffle.

visual voicemail

“The visual voicemail notifications make it so easy for my team to check messages and collaborate with other CSRs on the status of the lead.”

– Ofer Hubara, Aviv Service Today