Tips: How, When, Why to Send Bulk SMS

Updated on January 4, 2022

Send customer text messages in bulk to save time.

1. How to Send Bulk SMS #

  1. Log in to your ServicersWeb Client Portal and navigate to Message Portal > Launch Portal.
  2. Click the New Bulk SMS button.
  3. Search or Add Contacts
  4. Add your message in the text field and click the blue Send icon. Your message will be sent to all the contacts shown in the Conversation Details box to the right.

2. When & Why to Send Bulk SMS #

The Bulk SMS feature is useful for many reasons. It can help you save time when you need to send the same message to multiple customers:

  1. Customers who owe payments
  2. Schedule changes