Searching Archived Contacts

You are here:
< All Topics

Searching Archived Contacts

View previous conversations easily.

If you need to look back at a conversation that has been archived in your portal, simply search Archived Contacts.

Use the table of contents on the right to quickly scroll to specific sections of this article.

1. Launch Message Portal

Launch the Message Portal as you normally would.

2. Click the Archive Icon

Click on the black file box icon in the Conversations Panel:

3. Type Name/Number in Search Box

Start typing the name or phone number of the contact you’re searching for in the search box.

The panel will not show any archived contacts at first. You must type at least four characters to bring up a list of matching contacts.

4. Choose Desired Conversation

Click on the email/phone numbers that appear to view the conversation history.

The full conversation will appear once you click on a contact.

Previous Live Chat Offline Messaging
Next Sending Outgoing SMS Messages: What to Say & Why
Table of Contents
Do NOT follow this link or you will be banned from the site!