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Business Management

Business Management

1
  • Tips: Using Proper Phone Etiquette for 5-Star CSRs
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Reporting

Reporting

8
  • How to Read Your Google Ads Report – New Version
  • How to Read Your Facebook Insights Report
  • How to Read Your Facebook Ads Report
  • How to Read Your Email Marketing Report
  • How to Read Your Website Traffic Analytics Report
  • How to Read Your Google My Business Insights Report
  • How to Read Your Search Engine Ranking Report
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Reputation Management

Reputation Management

7
  • How to Use the Review Feed
  • How to Send Review Requests
  • Tips: Responding to Reviews – What to Say & What Not to Say
  • How to Export Your Customer List from WalkAbout
  • How to Export Your Scheduled Jobs Report from ServiceDesk
  • How to Download Your Customer Contact List in ServiceDesk
  • How to Send Review Invites via Technician Mobile App
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SW Message Portal

SW Message Portal

14
  • Tips: How, When, Why to Send Bulk SMS
  • SW Messenger Update: Conversation Views
  • How to Add Call & Text Buttons to Your Site
  • How to Add Users
  • How to Send Attachments
  • How to Add Labels to Your Personal Menu
  • How to Search for Archived Contacts
  • How to Use Live Chat Offline Messaging
  • How to Configure Business Hours & Autoresponder
  • How to Use Labels
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  • Products
    • Business Texting
    • Reputation Manager
  • Services
    • Digital Marketing
    • Website Design
    • Print Services
    • WordPress Maintenance
  • Tools
    • ASTI 2023 PR Prompt Generator
    • ChatGPT Slide Deck
    • Customer Value Calculator
  • Support
  • Links
    • SkillsUSA
    • United Appliance Servicers
    • Annual Service Training Institute
    • Paul MacDonald Scholarship
    • Marcone Servicers Association
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