Reputation Management Software

Our reputation management software does not include done-for-you monitoring. However, our Advanced & Elite Marketing Plans include monitoring & contact management.

When it comes to Search Engine Optimization, Reputation Management is one of the many ranking signals Google uses to determine your website’s placement in Google Maps and Google Search. 

The benefits of managing & monitoring reviews generally result in a stronger brand presence on Google. Here are just a few of the SEO benefits of review management:

• Improve Click-Through Rate: It’s not always just about placement! Maps that have a higher average rating and more reviews than their competitors may receive more clicks–even when they rank lower in the results.
• Gain Customer Trust: 50% of consumers always or almost always consult reviews before making a first-time purchase. 62% of adults use their phones to look up reviews in-store. 
• Show Velocity & Frequency: The velocity (or rate at which you acquire new reviews) & frequency (how often you receive reviews) are two important factors that affect map ranking. By having a steady flow of inbound (authentic) reviews, you show Google that you’re in demand and people like your service.